Hire The Top Customer Success Managers (CSM) From Latam For 30% Under US-Market
Hire skilled customer success managers from Latin America for cost savings, technical expertise, real-time collaboration, and smooth team integration.
Happy Customers Hiring Latin American Customer Success Managers (CSM)
Why Hire Customer Success Managers (CSM) From Latin America?
Customer Success Managers keep clients engaged, supported, and growing. They focus on satisfaction, retention, and adoption while driving account expansion through consultative outreach.
CSMs from Latin America bring strong relationship-building skills and deep knowledge of customer lifecycle management. Many already support U.S. businesses, conducting onboarding, running QBRs, and identifying upsell opportunities.
They combine service with strategy, making sure every client feels heard and valued. Hiring from this region offers responsive support and long-term retention benefits, without the high price of domestic staffing.
LatamCent
Can Help You
Hire GTM Talent in 21 Days
From SDRs to RevOps, we match top performers with experience in SaaS, CRMs, and outbound systems.
Experienced in U.S. B2B SaaS Sales
Candidates have experience in U.S. sales cycles, CRM tools, and outbound strategies used by U.S. B2B SaaS teams.
Fluent English, U.S.-Ready GTMs
Our SDRs, AEs, and CS talent speak fluent English without an accent and understand U.S. buyer expectations and sales cycles.
Get Pre-Vetted Customer Success Manager (CSM)s
Need a GTM hire skilled in CRMs, prospecting, or sales enablement? We’ll match you with qualified candidates.
Our Candidates Are Experienced Customer Success Managers (CSM)
LatamCent candidates are skillful professionals with excellent English proficiency and impressive work experience.
Customer Success Managers - Junior Level
With 3-5 years of experience, they manage onboarding calls, track usage, and provide support follow-up.
Customer Success Managers - Mid-Level
At 6-8 years of experience, they run check-ins, recommend product tips, and monitor renewal risks.
Customer Success Managers - Senior Level
With 9-11 years of experience, they lead QBRs, resolve adoption gaps, and handle growth planning.
Customer Success Managers - Lead Level
With 12+ years of experience, they direct success strategy, mentor CSM teams, and drive enterprise retention goals.
Cost Savings: Hire Customer Success Managers (CSM) In Latam Vs. USA
CSMs in Latin America help reduce churn and grow accounts while lowering staffing costs.
They support relationship health, resolve issues, and provide consistent value across each customer touchpoint.
Most are trained in success software, reporting tools, and customer engagement frameworks. They work well with product, sales, and marketing to ensure account satisfaction.
With lower salary demands and high responsiveness, they're a powerful option for retention-focused teams.
It's a practical way to strengthen customer loyalty and reduce support burden.
Salary Comparison for Customer Success Managers (CSM)
This is an average based on the top 50% of salaries in the region. Top 10% earners usually have higher rates.
Our Process To Recruit & Hire Customer Success Managers (CSM) In 21 Days In Latam Vs. USA
Kickoff & Search
Sign the agreement, pay the retainer, and your recruitment begins. Our Talent Partners dive into the market to headhunt 1,100–1,700 qualified Customer Success Managers (CSM) candidates who meet your job requirements and timezone preferences.
Screening & Evaluation
Our Talent Partners will thoroughly vet candidates through English language tests, personality assessments, and tech capability checks. We conduct interviews to evaluate past work, communication skills, and set expectations.
Selection & Onboarding
You'll assess the top candidates and decide who's right for your team. Once selected, we handle reference checks, legal agreements, and onboarding to payroll. Your new Customer Success Manager (CSM) is now ready to contribute and integrated into your team.
Are You Ready To Start Building Your Team?
Customer Success Manager (CSM)
Gustavo Costa
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Carlos Cabrera
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Martin Gomez
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Caio Oliveira
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Pilar Campos
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